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AI front desk, live

The AI front desk that runs your business.

Speaks to your customers on every channel and handles the follow-up admin. AI does the work. You make the decisions.

  • No credit card required
  • Setup in minutes
  • Cancel anytime
CallsAnswered
Website chatbotConnected
BookingsConfirmed
EmailReplied
WhatsAppsoon
ApprovalsCompleted

Built for dental, beauty, physio and vet practices.

AI does the work

It picks up on the first ring, answers in your own words, and books the appointment while the caller is still on the line.

You make the decisions

Switch on approval and every reply waits for your tap. Per channel, so calls can run themselves while messages wait for you.

Missed calls are quietly the most expensive thing in your business.

62%

of calls to small businesses go unanswered

Source: 411 Locals, 2016 study

80%

of callers sent to voicemail do not leave a message

Source: Forbes, 2014

£1,200

the estimated cost of a single missed customer call

Source: BT Business research, 2014

Every channel, one front desk

What does an AI front desk actually cover?

An AI front desk answers your phone calls, website chatbot and email from one shared knowledge base. It books appointments, answers questions, captures messages and routes urgent callers to a person. Every conversation lands in one inbox, so nothing sits unread in voicemail or a forgotten chat widget.

You stay in charge

Autopilot, or you approve.

Run Kalvo fully automatic, or have it draft every reply for one-tap approval. Every call, chat and email lands in one inbox, and you see exactly what Kalvo wants to say before anyone else does.

Approval works per channel, so you can leave calls fully automatic while every text and email waits for your tap. Nothing sends automatically unless you decide it should.

app.kalvo.ai/inbox
The Kalvo inbox with an email conversation open. The customer asks to reschedule; Kalvo has written a draft reply offering two new times, with an Approve and Send button and a note reading nothing sends automatically.

Scales with you

From one phone to a whole switchboard.

Kalvo works for a sole trader whose mobile is the business, for teams with multiple numbers, and as a full front desk that greets each caller, identifies the department they need, captures their details and routes them through.

It takes as many simultaneous calls as arrive. No busy tone, ever.

Outbound

No-shows, handled before they happen.

Kalvo confirms every appointment automatically, then reminds your customers by text, email and call at the times you choose.

If someone needs to move, the rebooking is captured on the spot instead of becoming an empty slot in your day.

Knowledge

One brain, trained on your business.

Everything Kalvo says comes from your knowledge base. Update it in plain language, opening hours, prices, directions, policies, and every channel updates at once.

Ask in your own words and Kalvo shows you the exact change before it makes it. No retraining, no scripts to rewrite, no drift between what your phone line says and what your website chatbot says.

app.kalvo.ai/assistant
The Kalvo assistant. The owner types a plain-language request to add a price to the knowledge base; the assistant shows the exact wording it will use and asks for confirmation before making the change.

Control

You decide when a human steps in.

Set the hours Kalvo may transfer a live caller to your team, and the words that count as an emergency and transfer straight away, whatever the time. Outside those hours it takes a message and arranges a callback.

app.kalvo.ai/agents
The Kalvo call-transfer settings. Transfer to a human is enabled, limited to a weekly schedule of Monday to Saturday working hours, with emergency keywords that transfer a caller immediately regardless of the time.

How it works

1

Point your number at Kalvo

Or keep it exactly as it is and set a divert for the calls you miss.

2

It learns your business

From your website and your answers to a short set of questions.

3

It answers everywhere, day one

Calls, website chatbot and email, all from the same knowledge.

4

You stay in control

One dashboard for every conversation, booking and message.

Hear it

Meet your receptionist.

Pick the voice that fits your business. Every sample here is phone quality, exactly what your callers hear. No studio polish, no cherry-picked demo voice.

Marin

Warm and unhurried. The default for most front desks.

Sage

Calm and precise. Suits clinical and professional lines.

River

Bright and friendly. Good for salons and busy retail.

Coral

Steady and reassuring. Handles anxious callers well.

Ada

Crisp and efficient. For high-volume switchboards.

Prefer to put it on your own line? Start a free trial and hear it on your number.

Start free trial

Simple pricing.

Starter

£49/month

100 minutes included

Growth

£99/month

400 minutes included

Pro

£199/month

1,000 minutes included

Kalvo

Talk to Kalvo

Speak to Kalvo in your browser, no phone needed. It is answering for Elmfield Dental Practice, an invented practice we use for demos. Ask about opening hours or prices, or book an appointment and hear it offer you a time. The booking is simulated.

Questions, answered.

What is an AI receptionist?

An AI receptionist is software that answers your business calls with a natural voice, around the clock. It greets callers, answers questions from your knowledge base, books appointments, takes messages and transfers urgent calls to a person. Kalvo extends the same front desk to a website chatbot and email, with WhatsApp coming soon, so every channel gives the same answers.

Does Kalvo work with my existing phone number?

Yes. You keep your number. Either point it at Kalvo so every call is answered, or set a divert so Kalvo only picks up the calls you miss. There is no porting and no new number to advertise, and most phone providers let you set a divert in a few minutes.

Can it only answer when I do not pick up?

Yes. Missed-call mode leaves your phone ringing as normal. If you have not answered within a few rings, the call diverts to Kalvo instead of voicemail. You still take the calls you can, and Kalvo catches the rest, handles the enquiry, books the job and sends you a summary.

Which channels does Kalvo cover?

Phone calls, a website chatbot and email today, with WhatsApp coming soon. One knowledge base powers all of them, so a price you update once is quoted correctly everywhere. Every conversation, whatever the channel, lands in the same inbox with a summary and any actions taken, such as a booking or a captured message.

Can I approve replies before they go out?

Yes. In approval mode Kalvo drafts every reply and holds it for you. You review the draft in the dashboard or from a notification and send it with one tap. You can run some channels on approval and others fully automatic, and change modes whenever you like.

How many calls can it handle at once?

As many as arrive. Kalvo answers every call simultaneously, so two callers, or twenty, never hear a busy tone or a queue. Each caller gets the same unhurried conversation, and each call is logged separately in your inbox with its own summary and any booking it made.

How fast is setup?

Kalvo goes live in minutes. It learns your business from your website and a short set of questions, you point or divert your number, and it starts answering. You can refine what it says at any time by editing the knowledge base in plain language.

What does it cost?

Plans start at £49 a month for 100 call minutes, with Growth at £99 for 400 minutes and Pro at £199 for 1,000 minutes. Each plan is a flat monthly price. What each plan includes, and what happens if you go over your minutes, is set out on the pricing page.

Put Kalvo on your line today.