| What it is | An AI receptionist add-on inside the RingCentral phone platform | A standalone AI receptionist; no phone system change |
| Published UK pricing | None on the UK page; you contact a RingCentral representative | Full price list published: £49, £99, £199 a month by call minutes |
| 24/7 answering | Yes, stated on their product page | Yes, included on every plan |
| What it does on the call | Routes calls, answers routine questions, captures leads, schedules | Answers from your knowledge base, books appointments, takes messages, transfers emergencies |
| Works with your existing number | Within RingCentral: numbers live on their platform | Yes, keep your number and current provider; a standard divert is enough |
| Channels beyond the phone | Phone-first; RingCentral sells wider UC products separately | Website chatbot and email included, one knowledge base and inbox |
| CRM integrations | Salesforce and HubSpot integrations advertised; a real strength | Summaries, transcripts and bookings in one inbox; leaner by design |
| Best-fit customer | Teams already on, or moving to, the RingCentral platform | UK small businesses that want answering without a platform decision |